| Name of Complainant | |
| Date of Complaint | July 22, 2022 |
| Name(s) of companies complained against | BRAND MARTS |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I have a ordered a watch and airpods brandmarts has provided fake watch in it.
Image Uploaded by Digvijaysinh:
Please raise a chargeback dispute immediately. Any customer who does an online transaction can claim a refund of the charged amount from the payment gateway up to a certain period of time. Chargeback is the term used for such a claim request. The payment gateway will block the payment to the fraudulent vendor and return the money to the customer if fraud is proved. Please contact your payment gateway and demand a refund.
PayTM: https://business.paytm.com/docs/disputes/
PayU: https://payu.in/blog/online-payment-chargebacks-demystified/