Fake product delivery and no refund link provided

Name of Complainant Pradnya Amre
Date of ComplaintJune 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pradnya Amre:

Hi
My order no is ZYLA8516.
I had ordered for a shock proof bra set as shown in the images and the video in the advertisement.

What I have received against it is a very cheap quality bra. I want to return this item and claim for a refund.

This is not at all acceptable. Showing some gud product and sending something vwry cheap.

This is what i have received as per the attached image.

The trail mail shows the image of the bra which actually i have ordered.

Either exchange it to the actual product or i need refund for the same.

Awaiting your reply on the same.

Pradnya Amre
9819732309
Sent from my iPhone

On 06-Jun-2023, at 06:43, zylawear wrote:


zylawear
ORDER #ZYLA8516
Thank you for your purchase!
We’re getting your order ready to be shipped. We will notify you when it has been sent.

View your order
or Visit our store
Order summary

Zyla Shockproof Sports Bra (Pack of 3) × 1
Black / XL
Rs. 999.00
Subtotal
Rs. 999.00
Shipping
Rs. 0.00
Taxes
Rs. 152.39
Total
Rs. 999.00
Customer information

Shipping address
Pradnya Amre
502/ A Building No 23 Tulsi C H S
Subhashnagar, Chembur,
400071 Mumbai MH
India
Billing address
Pradnya Amre
502/ A Building No 23 Tulsi C H S
Subhashnagar, Chembur,
400071 Mumbai MH
India
Shipping method
FREE ALL INDIA SHIPPING
If you have any questions, reply to this email or contact us at [email protected]

Image Uploaded by Pradnya Amre:

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