| Name of Complainant | |
| Date of Complaint | July 25, 2022 |
| Name(s) of companies complained against | Brand maart |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a iWatch and airpods from the brandmart website it’s totally fake they sent me a 10 rupeee watch and taken 1500 rupee charge please help me and help others not to order please??
Image Uploaded by Sampath Karthik:
Please raise a chargeback dispute immediately. Any customer who does an online transaction can claim a refund of the charged amount from the payment gateway up to a certain period of time. Chargeback is the term used for such a claim request. The payment gateway will block the payment to the fraudulent vendor and return the money to the customer if fraud is proved. Please contact your payment gateway and demand a refund.
PayTM: https://business.paytm.com/docs/disputes/
PayU: https://payu.in/blog/online-payment-chargebacks-demystified/