Fake information and fake promises given to retain from portability

Name of Complainant Prakash babu
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prakash babu:

I have raised a port out option as network issue is not resolved in VI, received call from retention team to cancel the Port option and they promised me that they will resolve the network issue and wil provide compensation of Rs.150 and also will provide Rs 250 for Port option which I raised, whereas I have not received any refund yet on both, when I tried to reached the customer service no proper information is given and I mailed to higher department which is appellate.tamilnadu@vodafoneidea.com and again no correct response received from them, I have few call recordings and request details of this issues

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Fake information and fake promises given to retain from portability

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