| Name of Complainant | |
| Date of Complaint | June 29, 2024 |
| Name(s) of companies complained against | Aepl, Shadowfax |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I’m getting repetitive cash on delivery orders from shadowfax. On checking with the courier service, they’re asking otp for cancellation. I denied to share the otp saying, ” I cannot share otp for an order which i do not have.” In response to it shadowfax is spokesperson is intimating me saying, if you do not share an otp then you’ll be blocked and no service will be provided further.
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