| Name of Complainant | |
| Date of Complaint | August 24, 2022 |
| Name(s) of companies complained against | Total ship |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered a bra and underwear from this website https://myelegantlace22.myshopify.com/65904345338/orders/29622ce106f4778551f562120b2d41db
And the product which they have mentioned was 8 pairs of underwear and bra worth of 599 and the picture portraited was a very good quality and the product which i have received was a local cheap material consisting of 3 bras , i kindly request u to block such fake websites and i saw this website in YouTube add and kindly ask these big platforms like this should not entertain such actions and i would like to get my money back. Thankyou
You should raise a chargeback dispute immediately. Any customer who does an online transaction can claim a refund of the charged amount from the payment gateway up to a certain period of time. Chargeback is the term used for such a claim request. The payment gateway will block the payment to the fraudulent vendor and return the money to the customer if fraud is proved. Please contact your payment gateway and demand a refund. If you need any assistance with your specific payment gateway, let us know by commenting below