Failed transaction amount not refunded

Name of Complainant Sunil
Date of ComplaintJanuary 1, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sunil:

I maid transaction of 1799 for recharge of bsnl , transaction was failed but amount debited . mobikwik send notifications of amount refunded but still not credited in my account.

Image Uploaded by Sunil:

Failed transaction amount not refunded

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