Failed to honor Warranty

Name of Complainant Avinash Vishwanath
Date of ComplaintAugust 17, 2023
Name(s) of companies complained against , , , , ,
Category of complaint Miscellaneous
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Text of Complaint by Avinash Vishwanath:

I had availed service of my laptop from TVS Electronics and had paid on 12/6/23 the total amount of Rs. 21,003.00 (Rs. 17,799.00 + Rs. 3203.82 IGST) to TVSE based on a Proforma Invoice from TVS ELECTRONICS LIMITED. Arihant E Park, No.117/1, 9th Floor, LB Road, Adyar, Chennai 600020. The NEFT payment done by me on 12/6/23 is attached below. Now the laptop is not working again though it is under their warranty. They are not responding to my calls or emails. Please ask them to repair the same immediately.

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