Failed bill payment yet to receive refund

Name of Complainant Hrishav Sharma
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Hrishav Sharma:

I paid mu credit card bill through cred, the amount was debited but the payment was failed and I have not received refund.
I contacted their support, they say that the problem has been resolved but where is my money?

Image Uploaded by Hrishav Sharma:

Failed bill payment yet to receive refund

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