Face call from Vodafone/IDEA (VI) customer care to cancle the port request while pretending calling from Airtel

Name of Complainant Prashant Kumar
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Prashant Kumar:

I have planned to port my mobile no from Vodafone/IDEA/VI to Airtel. After multiple call from Idea customer care to persuade cancellation which they failed, i have got a call from a fake no. 8860952395 and he mentioned that he is calling from Airtel and there is some difficulty in porting my no and i have to send a SMS ‘CANCEL <mobile no.>’ to 1900. He forced me to message while being online talking to him. Once i send the SMS, i got cancellation message from Airtel and that was eye opening. Now this person is not picking up my call. I want a strict action on this issue so that no one would face this issue further.

Image Uploaded by Prashant Kumar:

Face call from Vodafone/IDEA (VI) customer care to cancle the port request while pretending calling from Airtel

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