Extremely frequent balance notifications on prepaid account

Name of Complainant Umeshchandra Lokeshchandra Sharma
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Umeshchandra Lokeshchandra Sharma:

I have Airtel prepaid mobile number. I have opted for an yearly subscription plan and my plan is valid till June, 2021.

I am getting balance notifications almost every 10 seconds. It has become so frustrating that I simply want to discntinue the services. How can balance notifications be sent every 10 seconds, and that too to a number where validity has more than 9 months before expiry? If this harassment and nuisance is not stopped forthwith, I will be left with no other option but to surrender the mobile connection.

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Extremely frequent balance notifications on prepaid account

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