| Name of Complainant | |
| Date of Complaint | August 8, 2021 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am a JioFiber user for quite some time and I wanted to upgrade my existing offer to include the set-top box provided by Jio, I made a booking for the set-top box dated 15 July 2021 but even after more than fifteen days, no agent has contacted me and I haven’t got any response from the company as to when will it be finally installed. Needless to say, I am utterly disappointed by the service.
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