| Name of Complainant | |
| Date of Complaint | August 20, 2019 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Kind attention: Nodal Officer
Subscriber ID – 1022458754
Dear Sir,
This is to inform you that I’m very old subscriber of TATA SKY since inception. Considering the worldwide faithfulness of Mr. Tata, constantly I was renewing it without hesitation.
In continuation, it is bring to your kind notice that today at 12.16 hrs. I have received a phone call (+91-1409340578) from your Customer Care Centre and that fellow convinced me that Tata Sky Comedy Channel No. 135 is free of cost for five days for trial purpose and he is adding it in my package.
According to that fellow, after five days he will call back and will ask regarding adding/removal of channel. I had asked atleast 10 times that no payment should be deducted from my account or validity time (17-Sep-2019) should not be reduced. Immediately after the disconnection the conversation, a message appears on my mobile that now validity time have been reduced till 11-Sep-2019 as well amount also. At 1.25 hrs. than I had contacted again (1860-208-6633) and inform the status but Miss Kajal declined the request and postponed for tomorrow.
This is very ridiculous and against the ethics of Tata Sky.
You are advised to please disconnect the Channel No. 135 (Tata Sky Comedy) with immediate effect and validity date should be corrected with account balance.
Please look into the matter and kindly advise.
Regards,
Sudhir Kumar Sharma
9412713911
Image Uploaded by sudhir kumar sharma:
Hi, your concern is certainly noted. We have raised your concern and we assure you that it will be resolved promptly.
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!