| Name of Complainant | |
| Date of Complaint | December 7, 2025 |
| Name(s) of companies complained against | FPL Technologies Pvt. Ltd |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have already paid the full interest charges last month. Later, I converted the remaining balance amount into EMI, which included interest charges and processing fees. Unfortunately, I am facing financial difficulties due to a job layoff. I had informed the team that I am ready to pay the EMI, and that’s why I opted for the conversion.
However, an additional amount of ₹18,967 has been added again, which is not fair to the customer. I am really disappointed with OneCard regarding this issue.
Hi Altaf,
Greetings from FPL Technologies!
We get that you’re concerned about the charges levied. Please note that interest charges are applicable in case the full repayment is not received on/before the due date. We’ve thoroughly checked the details, and we’ve addressed your query via email, under the ticket ID 8764112.
Please refer to it for detailed information. Thank you for your understanding in this matter.
Thanks and Regards,
FPL Technologies.