Extra damage force to refund and not informed t&c at purchase

Name of Complainant Manigandan
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Manigandan:

1. i was said by representative that its complete protect in home and made me to purchase . Now they shared Accident damage they pay 50 percentage and they will take tv with them.
2. Technical person came to inspect tv has damaged tv further from functional tv to non functional tv now they saying they will pay 50 percentage tv and take product back.
Point her is people should not damage person property in name of inspection second they named complete protect and sold its complete protect for damage even and sharing terms and conditions post selling service product.
Attached screenshot of before and after inspection which made tv zero functional.

Image Uploaded by Manigandan:

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