Extra bill charges for the service which has not been used and deactivated the service.

Name of Complainant Vivek kumar
Date of ComplaintJanuary 16, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vivek kumar:

This month I have received the bill 8257/- in which international roaming charges has been included but the service has not been used. Eventhough I have deactivated the service within 3 hours due to some reason I have to deactivate the service.

I contacted customer care they committed that I will get a call from senior person on Sunday at 6 pm but no call I received yet.

Today I again lodged a complaint to the customer care for the resolution but no outcomes.

And they have stopped all my services I am not able to make a call, send a SMS and accessing internet.

At last i have to lodged a complaint to deactivate my number.

As I am not been able to pay that much amount.

Kindly check and let us know ASAP.

Image Uploaded by Vivek kumar:

Extra bill charges for the service which has not been used and deactivated the service.

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