| Name of Complainant | |
| Date of Complaint | May 7, 2022 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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Although I had a contract limiting charges to £12.02/mo, I was regularly charged in excess of £35/mo. Furthermore I cancelled my contract, on 5th May 2022 which I was free to do, and I was charged an Early Termination Fee of £206.27. I NEVER AGREED TO ANY CONTRACT OVER A YEAR. I was never sent any contract to sign. Vodafone says that I agree to a contract to 10 Oct 2023. This is completely false. It is FRAUD. I was in Italy on 10-Oct-2021 and had no way to agree to a 2 year contract. Again this is a fraudulent charge. Vodafone MUST prove that I signed a 2 year contract. I categorically assert that I did not.
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