Excess Charges billed by Airtel against my recent visit ( May 12 to 19, 2019) to Singapore – Mob + 91 98454 40236

Name of Complainant JOSEN CHEMMANNOOR LAZAR
Date of ComplaintJune 23, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by JOSEN CHEMMANNOOR LAZAR:

Respected Sir / Mam,

I have been charged Rs 6135.21 for my May bill from AIRTEL, I was shocked seeing the amount and which really pains to see such a amount for being a customer for many years.. So I called  AIRTEL customer care, where their representatives ( SARIKONDA PRANAYA
Advisor : Customer Experience , Bharti Airtel Ltd ) 
were helpless & says it was charged for International Roaming daily pack of Rs 499 is activated for 8 days from 12th May to 19th May, which I never requested to activate instead I activated for 1499 pack which is not showing in the Bill nor charged and I am ready to pay for that.

Hence I need to get reversal of Rs Rs 2941 and am ready to pay the correct bill of Rs 3194/ – immediately.

Appreciate for your intervention to solve this concern. Thank You.

Josen Chemmannoor Lazar

Mob # + 91 98454 40236

Image Uploaded by JOSEN CHEMMANNOOR LAZAR:

Excess Charges billed by Airtel against my recent visit ( May 12 to 19, 2019) to Singapore – Mob + 91 98454 40236

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