Name of Complainant	PRASHANT KUMAR DAS
Date of Complaint	November 21, 2019
Name(s) of companies complained against	Vodafone
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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I WAS USING TWO SIMS OF VODAFONE UNDER POST PAID PLAN. IN JUNE USAGES CHARGES WAS RS 885.50 AND ALL OF A SUDDEN TOTAL BILL WENT AROUND  RS 1957/-WHICH I PAID. THEN NEXT MONTH IN JULY USAGES CHARGE WENT UPTO RS.1586/- AND BILL SORED UPTO  RS.3746.74/-.I STOPPED PAYING AND COMPLAINED TO VODAFONE BUT INSTEAD UP CORRECTION THEY SENT ME AUGUST BILL TOTALLING RS.6853.70/- WHERE USAGE CHARGES WAS  RS.2457/-.ALSO, THEY BLOCKED MY BOTH MOBILE NOS. SINCE 29TH AUGUST 2019.USAGES CHARGES SHOWEN IN THE BILL WAS COMPLETLY BOGUS.I NEVER DID SMS ON THOSE MOBILE NOS SHOWN IN THE BILL I MAILED AND COMPLAINED TO CUSTOMER CARE,WENT TO VODAFONE GALLARY BUT IN VAIN. INSTEAD OF PROVIDING SOLUTION THEY ARE ADDING EVERY MONTH CHARGES ON THE BILL & NOW BILL SHOWING RS 7017/-.THEY ARE CALLING AGAIN & AGAIN FOR OVERDUE BILL TO BE PAID.SUCH A HARASHMENT HANDING OVER TO US  BY VODAFONE COMPANY.HOW CAN THEY ADD  CHARGES ON BILL EVERY MONTH WHEN THEY HAVE BLOCKED MY BOTH MOBILE NUMBERS?

PLEASE HELP.

REGARDS.

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