| Name of Complainant | |
| Date of Complaint | April 21, 2023 |
| Name(s) of companies complained against | Flipkat |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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From: siruvani.bharat@gmail.com
Sent: 08 April 2023 11:41
To: cs@flipkart.com
Subject: RE: OD427710517468726100 [Incident: IN23040216141938191015]
Dear Madam,
Below is the proof screen shot details of extra payment paid to to delivery boy towards exchange of old tv.
I have made extra payment of Rs.2561/- and person name is Mr.Roshan Shaik, and his contact no is 7780648332 .
Plz call on my below no 9246484800
Please look into the matter and see necessary action should be taken on Roshan shaik
Reg
Bharat kumar siruvani
Ph: 9246484800
Plz call on my alternative no 9246484800 or 9440261406.
From: Customer Support
Sent: 08 April 2023 11:06
To: Bharat kumar Siruvani
Subject: OD427710517468726100 [Incident: IN23040216141938191015]
Hi Bharat Kumar,
We tried to get in touch with you on 9246484800 to discuss the issue about your Hisense A6H 108 cm (43 inch) Ultra HD (4K) LED Smart Google TV with Hands Free Voice Control, Dolby Vision and Atmos and Hisense Installation and Demo with order ID OD427710517468726100 .
please share the snapshot of extra charges that you paid to wish master.
Thanks,
Mariya Rahman
Flipkart Customer Support
Your Query ( 2023-04-07 14:05:44 )
didnt receive any call reg misconduct by delivery boy, as he charged extra rs. 2561/- towards exchange of old tv, kindly call back on alternative no 9246484800 or 9440261406, ,
Flipkart Customer Support ( 2023-04-05 14:09:19 )
Hi Bharat Kumar,
We tried to get in touch with you on 9246484800 to discuss the issue about your Hisense A6H 108 cm (43 inch) Ultra HD (4K) LED Smart Google TV with Hands Free Voice Control, Dolby Vision and Atmos and Hisense Installation and Demo with order ID OD427710517468726100 but couldn’t reach you.
Well try calling you again within 4hour.
Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am and 9 pm by replying to this email.
We hope to hear from you soon.
Thanks,
Pallavi Yadav Pallavi
Flipkart Customer Support
Your Query ( 2023-04-04 11:09:24 )
Dear sir,
Usually I dont lift calls while driving, you have given call while I was rushing to office during my office hours, plz dont call any customer after 9.30am to 10.15 am as they will be in hurry for their office timing, now iam very much available , now you can call me on my 9246484800 or plz share your no so that I can call you.
Reg
Bharat kumar siruvani
Your Query ( 2023-04-04 10:13:48 )
Hi, while you called me I was driving and rushing to office, as i don’t pickup calls while driving, plz call any customer before 9.00am or after 10.30 am as if they pickup phone means there might be some reason, i will be available for whole day after 10.00am
Your Query ( 2023-04-03 19:31:09 )
Hi Bharat,
We are sorry for the trouble you had gone through.
We understand that this is not the experience you want to go through
We tried to get in touch with you on 91xxxxxx1406 discuss the issue about
With order ID : OD427710517468726100
Product: Hisense A6H 108 cm (43 inch) Ultra HD (4K) LED Smart Google TV with Hands Free Voice Control, Dolby Vision and Atmos But couldn’t reach you.
We will try calling you again within the next 4 business hours.
Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am and 9 pm by replying to this email.
Thank you for shopping on Flipkart.
Thanks,
Priyanka Pandey
Flipkart Customer Support
above msg received from customer care, you can cont on my alternative no 9246484800 or 9440261406 , still query not resolved
Your Query ( 2023-04-03 19:20:17 )
Plz call back on alternative no 9246484800
