| Name of Complainant | |
| Date of Complaint | August 16, 2026 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I placed the order on 22 July 2026, and the wardrobe was delivered on 28 July 2026. At the time of purchase, Amazon indicated that the installation would be completed on 30 July 2026. However, the installation has still not been carried out.
When I contacted Amazon Customer Service, I received conflicting information from different representatives. One representative informed me that the installation would be completed tomorrow, while another representative stated that it would only be scheduled for 3 August 2026. This inconsistent communication has caused unnecessary confusion and inconvenience.
I chose to purchase this product from Amazon because of the promised delivery and installation timelines. The delay in installation and the contradictory information provided by your customer support team have been extremely disappointing.
Order No : 405-7868734-5236334
