Empty box delivery

Name of Complainant Manisha Roy
Date of ComplaintFebruary 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Manisha Roy:

On the 6th of February, I ordered a firebolt Ninja smartwatch, on the 8th of Feb I received the package but I was astonished to saw there was no product inside the box.
Then i placed a return and refund request and Amazon cancelled the request.they created requested and told me that they will give a resolution and then i came to know that my refund request was rejected. While informing them regarding the empty box delivery i provided every evidence like unboxing videos and photos still they are ignoring my concern. Please do the needful as soon as possible.

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