Empty box delivered by Amazon and now they are not refunding money

Name of Complainant Kanak saini
Date of ComplaintOctober 29, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kanak saini:

The package that i received didn’t contain the actual product .Instead only a cloth was there in the package.
I called customer care about my grievance and they did investigation and kept delaying a response for a month and now they saying they can’t refund my money.

Image Uploaded by Kanak saini:

Empty box delivered by Amazon and now they are not refunding money

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