ECS Fraud by JustDial

Name of Complainant Jaydip Gupta
Date of ComplaintMarch 25, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Jaydip Gupta:

One of the JustDial executives (Mr Deepak Thakur 8476053047) had committed fraud on the pretext of the fake and fraudulent promise made to me on the ECS purchase followed by the invoice numbers DL0124SE11027682 and DL0124RC10522015. I have raised the concern many times by calling customer service but no appropriate resolution was received. Despite my confirmation to stop my ECS and services, services were not stopped. It’s been more than a week, I haven’t received any response from your concern team (Mr Aakash). Based on this I have suffered mental harassment for calling up daily to JustDial for customer care but no solution was received, just false promises from the ECS Concern team. I am enclosing the details for your reference mentioned below:

Contact Number: 8587811449

Business Name: St. Stephen Play School

Location: South Delhi

Amount: Rs. 6, 360/-

I want the refund which they are not issuing it.

Image Uploaded by Jaydip Gupta:

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