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ECOM EXPRESS- FAKE CUSTOMER CARE NUMBER- NO RESPONSE ON EMAIL

Name of Complainant Shagufta Khan
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shagufta Khan:

AWB No: 2071818484 IT WAS PAID FOR EXPRESS SHIPPING AND IT IS INTERCITY DELIVERY PRODUCT WAS SHIPPED ON 10TH SEPTEMBER LAST UPDATE ON YOUR SCAM WEBSITE IS FOR 11th Sept AND IT WAS SUPPOSED TO BE DELIVERED BY 12TH ITS 14th TODAY YOU JUST REPLIED ONE RANDOM EMAIL SAYING SORRY FOR DELAY WHEN IT IS OUT FOR DELIVERY I WILL GET A MESSAGE ARE YOU KIDDING ME? WHERE IS MY PRODUCT AND WHEN WILL YOU DELIVER IT? I PAID MORE FOR EXPRESS SHIPPING HERE AND YOU CANT JUST RANDOMLY REPLY THAT YOU WILL DELIVER WHENEVER YOU WANT AND NOT EVEN HAVE A WORKING CUSTOMER CARE NUMBER WHAT SCAMS ARE YOU RUNNIN

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ECOM EXPRESS- FAKE CUSTOMER CARE NUMBER- NO RESPONSE ON EMAIL

One thought on “ECOM EXPRESS- FAKE CUSTOMER CARE NUMBER- NO RESPONSE ON EMAIL

  1. Dear Shagufta,

    Greetings From Ecom Express.

    We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

    Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

    Regards,
    Team Ecom Express

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