E-com website claiming order as delivered without delivering it to me.

Name of Complainant Naren Sai Krishna K
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Naren Sai Krishna K:

I had ordered an item from Myntra and paid “Rs. 1388” at the time of placing the order. I did not get any calls from delivery agent, but to my surprise the order is marked as delivered.

Upon checking with customer support, they confirmed that it is delivered not disclosing on what basis they confirmed this. I’m not even able to talk with the delivery agent or the postal company as they can’t provide the details.

I’m the one who’s facing the loss here. Please help.

Order ID : 1210743-5740884-3898001

Image Uploaded by Naren Sai Krishna K:

E-com website claiming order as delivered without delivering it to me.

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