Duplicate product send and received product also not working

Name of Complainant Vikash
Date of ComplaintOctober 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikash:

I have ordered xiomi Mi smart band 4 original but dispatched defected duplicate smart band 4, received on date 04.10.2019,
I opened and battery charged and checked then found screen touch not worked also not given warranty card of xiomi mi, its a duplicate and not working device,
And he is not responding my mails and call customer care please get the money refund from this ebazee, my contact no isprovino 9006460514
Attached payment screen shot

Image Uploaded by Vikash:

Duplicate product send and received product also not working

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