Duplicate product delivered

Name of Complainant Atul Kumar Singh
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Atul Kumar Singh:

I ordered a JBL earphone from Paytm mall but they delivered a road side cheap quality product, in short I was given a duplicate product.

I raised return/replacement request also but they kept my request on hold for a week and when the replacement time was expired they rejected my request !!!

I have been calling them, trying to reach them but not getting any positive response.

Therefore I am raising this complaint request seeking your help to kindly get my money refunded from Paytm.

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