Duplicate Order Received

Name of Complainant Priya Koli
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Priya Koli:

Dear consumer court,

Please help me,

Order Number – 403-8238327-4029940

Order date – 25th Jul 2021

Order total – Rs 85990.00

2020 Apple MacBook Air… https://www.amazon.in/dp/B08N5XSG8Z?ref=ppx_pop_mob_ap_share

Payment – Net Banking.

I have purchased 2 duplicate orders from Amazon because of wrongly guided software of yours.

When I purchased one on EMI i got message that please wait for 20 mins if amount doesn’t get debit then repay.
I couldn’t find options to repay hence i booked a new one on full payment.

The new one I purchased got delivered to me next day as expected but it was of EMI and this amount of EMI did not started on 25-07-2021 day of purchase. But the full payment got delivered on 26th July.

And the earlier one got delivered yesterday i was damn busy with my work and couldn’t cancel the order today I received msg of EMI started I humbly request to please please please refund my amount and return this product .

Attached image as it is of your product not even opened. And invoice

Please help!
Contact : 8108767625

Image Uploaded by Priya Koli:

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