Driver asking extra money for the luggage

Name of Complainant Mohit Tiwari
Date of ComplaintNovember 10, 2024
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohit Tiwari:

I am traveling from Dehradun to Gurgaon with two of my family members. So I purchased 3 tickets ofcourse. Now we put our luggage in the bus trunk when driver told me that they will charge extra for two boxes(one air fryer & one single gas stove). I purchased these in Dehradun so I am taking them in the boxes I received these products for safety concerns. Now the driver is telling me they will charge extra money for those two boxes and he is giving reasons that since it’s a carton it will be charged separately. I confirmed with the customer care and they also said that I don’t have to pay. But the driver is very stubborn about this. He is asking 800 RS and telling me he will give me some bill. I asked show me the bill but they are not showing me the bill.

I have to get off at IFFCO chowk and I am worried if driver and conducter will do any bad behaviour with us.

Please help.

Image Uploaded by Mohit Tiwari:

Driver asking extra money for the luggage

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