Downgrade Jio fibre internet plan

Name of Complainant Rohit Kumar
Date of ComplaintFebruary 25, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rohit Kumar:

i am having JIo fibre internet 599 plan but i want to downgrade the same to 399 plan. For that i have to return set-top box and request have been generated 4 times by me since 22/02/204 by calling customer care 1800 896 9999.

However, till now no Jio executive/personnel has turned up for taking the set-top box.
Tomorrow i.e. 26/02/2024 new bill will be generated then who will bear the extra charges of 599 plan.

Image Uploaded by Rohit Kumar:

Downgrade Jio fibre internet plan

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