Don’t get refunded.customer care not supporting and Responding

Name of Complainant Venkatesh
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Venkatesh:

I am changed my jio postpaid network to prepaid network on November 5th 2021.They will told to me your refund processed within 60 days. I am also received refund provide link but that link move forwarding next step they stuck in first step I put my mobile number and get OTP for verification this is first step but OTP not generated I am called customar care so so many times they transferred call to postpaid care but they didn’t attend my call waiting more than 45 minutes. I can try past 3 days but no one response properly. They are touching my patience I am very frustrating I am one of your consumer I have all rights to go consumer court I have all proofs so consider my complaint jio team this is my request that refund money is must needed to me.

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Don’t get refunded.customer care not supporting and Responding

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