Name of Complainant	KHADYOT KANTI CHOWDHURY
Date of Complaint	August 21, 2023
Name(s) of companies complained against	Hilaptop
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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More than 1year ago I tried to buy a laptop online. My desired laptop model was old, so I didn’t get the new one on any online e marchent’s site. Then I tried to find out a refurbished one in good condition. Atlast I saw the desired one on a e-commerce site, named ‘Hilaptop’…then I tried to buy that & saw there mentioned that, have to pay 1000/- Rs. in advance through online to get ‘Cash on Delivery’ or ‘Pay on Delivery’…so I’ve to do that for get that laptop with ‘COD’ or ‘POD’, I mean I payed Rs. 1000/- online & placed order on ‘Hilaptop’. It’s my big mistake to pay early without verify or checking in details about them, after placing order with advance ‘Rs. 1000/-‘ I had been checked online about them & found a large no. of complaint, dissatisfaction and many more negative feedback and bad report, no positive response or feedback I found there. After everything it was totaly cleared ti me like water that they are none other than a gang of ‘fraudsters’. Then & there I canceled my placed order which was placed with advance Rs. 1000/-. Within few days i received a call from ‘Hilaptop’…they said the selected laptop model currently not available in their stock and they intentionally tried to proveked me to take another one. Then even after spent more than 1 year I don’t get any refund in my bank account. So you’re requested to take action against them and do the needful for get back my money to my bank account. Thanking you…The bank details are following –
Bank Name – State Bank of India (SBI),
Account Holder’s Name – KHADYOT KANTI CHOWDHURY
Account No. – 35325106942
Branch – Gurap
IFSC – SBIN0010544
*N.B. – It’s my fault that I did’t take any screen shot or proof of my payment. I tried to collect proof many times after that…but I don’t find anything…

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