Done an transaction in paytm app but it went to an wrong merchant

Name of Complainant Nirasha Silla
Date of ComplaintSeptember 15, 2019
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Nirasha Silla:

On 13 Sept 2019 i have done an transaction using the scanQR code for Rs. 2500 while scanning and confirmation it was shown correct merchant details but after confirmation i went to my paytm passbook it was showing an wrong merchant that my money got delivered to him. I raised an query in paytm app but there are not responding. I am unable to contact that merchant.i also asked them to share atleast merchant details but there are not responding please help me in this situation.i have uploaded my transaction statement

Image Uploaded by Nirasha Silla:

Done an transaction in paytm app but it went to an wrong merchant

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