Does not allow to File TDR

Name of Complainant Manish
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Manish:

I hve booked a train on 25th oct for the journey of 29th oct 2020.due to some covid-19 symptoms they does not allow us to enter in station or train.

Before 30 minutes prior,I want to file TDR but i can’t get the option of Filing TDR so i call customer care no and they ask me to mail about this all.So,i mailed them.After some time i get reply and they tell me that i am not able to get refund.

Sir,please help me on this matter.This is an huge amount for me.

I upload ticket that shows chart not prepared before 20 to 25 minutes of scheduled departure.Help me as soon as possible.

Image Uploaded by Manish:

Does not allow to File TDR

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