Name of Complainant	Avinash Sahu
Date of Complaint	September 28, 2020
Name(s) of companies complained against	Dmart Avenue
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Dear Team,

I paid agaist this order 20648935 from gpay. The payment was successful but failed at dmart. my order was cancelled.

My bank icici informed successful payment.

Here is the payment details:

Debited with INR2872.67 on 11-Sep-20 and indiaideas@icici credited.Info:UPI-025510380486.

Everyday I am following them up on their customer care no and infact sent emails as well but so far no response. Call center guys keep saying only one thing that they are escalating and I will get a response in 24 hrs. 24 hrs? Don’t know when this 24 hr going to end?
Please help me in resolving this and getting refund asap?

Thanks

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