DishTv – 102 – No Account balance error is not resolved by DishTv since last 8 days

Name of Complainant Satyanarayana Murthy
Date of ComplaintApril 29, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Satyanarayana Murthy:

Hi,
My DishTv is not working since last 8 days even after recharge. My DishTv VC# 02511936854. I have recharged DishTv on 21/Apr and getting 102 Error as No Account Balance from 21/Apr.

I have raised complaint (488615507) on that day and they closed complaint on Monday without checking the customer. I called once again on 22/Apr to check the status and they informed me that complaint is closed as customer is not reachable even thought I gave two different number and even I didn’t get a call from technician.

I raised one more complaint (488881620) on 22/Apr and called DishTv multiple times since 22/Apr and no proper response from DishTv team regarding my complaint. It is very pathetic situation to me as I wasted my time because I had to wait so long on every customer care call and every time they mentioned that they are reaching out to their superior and service agent but nothing helped me till today.

I also sent emails to Telangana nodal office and no response from their side.

Request you to consider this and help me on this.

Regards
Murthy

Image Uploaded by Satyanarayana Murthy:

DishTv – 102 – No Account balance error is not resolved by DishTv since last 8 days

2 thoughts on “DishTv – 102 – No Account balance error is not resolved by DishTv since last 8 days

  1. Dear Murthy,

    We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV

  2. Dear Murthy,

    Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

    Regards,
    Online Team
    DishTV

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