Name of Complainant	Amit Tewatia
Date of Complaint	February 11, 2020
Name(s) of companies complained against	Vodafone
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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This is in regard with my incorrect monthly bill for vodafone postpaid connection.

Due to poor network services of vodafone, I opt for number porting but on 1st Feb 2020, Vodafone’s retention team executive called me (around 5:15pm) and assured of improvement in services and additional discount of 100/- in my monthly bill for next 4 months.

However he ended up changing my monthly plan for which I never gave my consent and because of that change in monthly postpaid plan my monthly bill for Jan month is higher.

I already dropped email to Vodafone customer care but of no use.

Requesting you to take appropriate action.

Thanks

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