Discontinuing service without consent

Name of Complainant Iti
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Iti:

  • My service of incoming calls and outgoing calls has been deactivated by Vodafone as I have 3.87 RS. Balance in my sim and not of 35 RS.
  • I just got a message that my services and my number and my balance will be gone if I don’t recharge with RS. 35 or more within a specific period
  • I don’t use that number much because I have another sim. How can Vodafone directly force me or their customers to spend money on their Sims when there is already some balance in the simcards. This is really unacceptable.

Image Uploaded by Iti:

Discontinuing service without consent

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