Digital TV recharge pack

Name of Complainant PRABHANSHU VERMA
Date of ComplaintOctober 18, 2018
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by PRABHANSHU VERMA:

CUSTOMER ID 3021322601

A call attempt has been by Airtel customer executive regarding the recharge of my Digital TV providing a pack of all the channels including HD channels from the recharge of 1484.
I have made the payment to Airtel of 1484 yesterday.
The channels has been activated for a brief amount of time then after that all HD channels has been deactivated and also the SD channel of Zee and NDTV.
I made several complaints regarding the issue but Customer service executive response me in a bad manner. They doesn’t provide me any help.
Also before the recharge my digital TV balance is 12 rupees and after the recharge it has go down to -8 rupees.
What the hell !
Take necessary action and I want the waiver for this mishappening. I am very hurt by the behaviour and service of Airtel

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Digital TV recharge pack

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