| Name of Complainant | |
| Date of Complaint | February 9, 2018 |
| Name(s) of companies complained against | DigiPurse - union bank of india, Union bank |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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HI,
I have transferred money to my Digipurse wallet
Digipurse no : 9766952316 Amount : 10000
Digipurse no. 9140418832 Amount : 10000
Now when i am trying to use this money, i am getting error that 3DS authentication has failed and there is some error in the back end.
So when i tried to transfer the amount to bank, it is throwing some error that transaction not allowed.
When i called customer care they told me that, this functionality is not allowed now. Customer care person also told me that no one got any message or notification regarding this.
I have dropped mail to digipursecare@unionbankofindia.com and digipursecare1@unionbankofindia.com but did not receive any reply till now.
Please check this ASAP as i need this money urgently.
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