| Name of Complainant | |
| Date of Complaint | February 13, 2018 |
| Name(s) of companies complained against | DigiPurse - union bank of india, UNION BANK OF INDIA |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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ERROR CODE 10 —TRANSFER NOT SPORTED
Hi,
I transferred Rs 5000 through credit in DigiPurse account and got the SMS from DigiPurse “Your payment of Rs. 5000 successful. Amount will be reflected in MY DigiPurse 4607 XXXX XXXX 7711 in 24 hrs.Info: TOPUP/############/” but still no money has been transfer to the account. The money has been debited from my credit card I transferred the money from. Now i get the error of restricted card in my app.(error code 11 Ref Id ############)
my registered mobile number 8054512824 and my mail id rakeshrana96@yahoo.com
i have also sent an email to digipursecare@unionbankofindia.com & digipurse@unionbankofindia.com but there hasn’t been any reply from their side (its been 10 days)
Please look into this.
Regards
RAKESH KUMAR
