| Name of Complainant | |
| Date of Complaint | March 22, 2019 |
| Name(s) of companies complained against | Amazon.in |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Delivery of Wrong Product
Grievance Details : Order date 05-Mar-2019 Order # 408-8229956-5276311 Order total 91,900.00 (1 item) received today on 11.03.19 but waht was delivered as S9 plus black instate of S10 plus black. I have already share all image of related product. So i wants to returned this item and refund the amount Mobile no.9073312305
Status : In Process
Grievance Updated Details : Calling No-9073312305 Product type- Samsung Galaxy S10 Plus black handset Date of Order-05/03/2019 Date of Payment-05/03/2019 Date of delivery-11/03/2019 Registered Contact No-9073312305 Registered Email Id-noomanrasheed606@gmail.com Grievance Details-Consumer call to state that he ordered a Samsung Galaxy S10 Plus black handset and paid Rs.91,900/- on 05/03/2019.Company delivered the handset on 11/03/2019 .After delivery he noticed that company delivered Samsung Galaxy S9 Plus black handset .He contact with company through phone and send mail with the grievance number (Email id-resolution-in@amazon.in , jess@amazon.com ,cs-reply@amazon.in).They told him to call back on 19/03/2019 through mail .But when he contact with company through phone they suggest him wait for 3-4 working days .They does not provide any confirmation .So he wants to send his grievance .Now he wants the refund.
Updation Date :2019-03-11 15:10:19
NCH Agent the company delivered unsealed product to him, shifting box proper not covered.
