Didn’t recieve confirmation of order after online payment

Name of Complainant Aditi Sharma
Date of ComplaintApril 28, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Aditi Sharma:

I ordered a phone case through an application called Print Genius. There was no option for cash on delivery so I paid through Google payment online and now they are not receiving any call neither replying to the email. They are not updating my order details. Delivery date is not showing. Please help me. I’ve already paid and now I got to know that this is a fraud application that has been fooling millions of people. I want my money back.

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