Didn’t receive setup box as promised

Name of Complainant Shiabuddin
Date of ComplaintJune 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shiabuddin:

Someone from Airtel called me n informed to upgrade setup box to Airtel XStream as it contains extra features at an offer price of 2000 Rs.

So I placed an order on Saturday n received message stating it’ll be delivered on same day that is 30-May-2020. From that day till today 4th June, I didn’t receive my set-up box n technicians call me confirming the delivery address.

Everyday I’m in contact with support wasting 30 to 45 mins but no resolution. Finally I gave up, the support just tells to wait for 24 hrs but then nothing happens. Very very frustrated

Image Uploaded by Shiabuddin:

Didn’t receive setup box as promised

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