Didn’t got the Refund money I paid on cash on delivery order (PayTm). Its Been a month and they wont respond properly for my mails.

Name of Complainant Srikanth K Panda
Date of ComplaintOctober 31, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Srikanth K Panda:

Hi

This is Srikanth, I’ve purchsed a product (Order no: 6109443976) which the seller send a wrong one , consequently I’ve returned the product for replacement. But no product came to me thereafter. Ive tried to contact the paytm but they seem to like blocked my registered phone number, so later I’ve send them a mail , but I didn’t find answer in that response what all they say, I’ve attached the mail copies please find the same. Few weeks later I’ve mentioned in complaint that they had to call me , if they don’t I gonna file a complaint in consumer Forum , and I did get a call later he mentioned he sent some mail and reply the bank details for NEFT, so I did the same the mail says it will take 14 days to refund the full amount and I’ve waited for that I dont get the refund amount. I thought I’ve been looted by the PayTm please help me to recover my money.

Image Uploaded by Srikanth K Panda:

Didn’t got the Refund money I paid on cash on delivery order (PayTm). Its Been a month and they wont respond properly for my mails.

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