Didn’t get the refund

Name of Complainant Shivakumar
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivakumar:

I ordered car mats in August but I got the wrong item soo again I placed replacement request in the time of delivery the delivery boy denied to take the wrong product back soo he didn’t delivered the product and I spoken with the Customer service team they said with out return they will insiate the refund but still didn’t get the refund soo I called to Customer service again today they saying that not possible to refund that is not in the police

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