Dhani Store is not delivering my product and also not refunding my amount

Name of Complainant Taraprasad Malla
Date of ComplaintJanuary 23, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Taraprasad Malla:

In 11th Dec of 2022 I have ordered 4products from Dhani store 2 products are delivered at time but remaining 2 product is not not received. When I check the Dhani application it was showing that one product is not shipped and another one was canceled. But I have paid the full amount of order and also the company was not refunding my money. This problem is still going on till today I.e 23th Jan 2023 it’s near about 2 months. The customer care is also not helping anything, he is only saying that your order is in process wait some days. Dhani store is making fraud with me. Please help me.

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