| Name of Complainant | |
| Date of Complaint | September 25, 2022 |
| Name(s) of companies complained against | Dhani One Freedom Card |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hie team
am facing problems because of this over due issue. After paying they told 15 days will update. Now its almost 6 t 7 months gone.
Customer service is worst. We can’t call them because customer care number will be always busy busy. I don’t know whether they have options to not attend those who won’t use their service again. I have tried 5 days daily. Same busy.
I have mailed them they asked me PDF cibil report. I have sent. Late they sent that issue is resolved.
I have checked my Cibil it is closed but still overdue 348. Again I have sent to dhani app customer service it’s not considereing my issue .please solve my issue sir.
Dear Hari,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani