Despite of having more than minimum required balance outgoing services had been stopped without any prior intimation

Name of Complainant Sanket kale
Date of ComplaintDecember 7, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanket kale:

Hello,

I am an idea cellular prepaid sim card user having balance of 16.88 rs . After making an enquiry about the same customer care representative told that services are stopped. & You must have to recharge with new validity plan, only after then u can make calls.

How a Celular company can do this ? I have sent an email to them about it, but again i was adviced to do rechqrge first & after then only i can make call/ sms as well. Idea knows the exact date if stopping outgoing services on my no.

Image Uploaded by Sanket kale:

Despite of having more than minimum required balance outgoing services had been stopped without any prior intimation

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